Support

See Delete your account for the full steps. In short: email [email protected] with the subject “Delete my account” and your player name, from the email linked to your sign-in if possible. We delete your account and its data within 30 days.

• Check your connection. Sign-in and online play need internet access.
• Use the same method as before. Your progress is tied to the sign-in you used (username/password, Apple, Google or Discord). Signing in with a different one creates a new account unless you linked it first in Account settings.
• Apple / Google / Discord: make sure you finish the sign-in screen and return to the game. If a browser window stays open, close it and try again.
• Forgot your password? Email us from the address you used with your player name and we’ll help.
• Guest account? Guest progress lives on that device. Link a sign-in method under Account to keep it safe.

Open the Game, go to Account and choose Link… for Apple, Google or Discord. Linking keeps your existing progress.

Email [email protected] with:

1. What happened, and what you expected to happen.
2. Steps to make it happen again, if you know them.
3. Screenshots or a screen recording.
4. Your device, operating system, and game version.
5. The game mode (Vs AI, hotseat, real-time, Arena, Mercenary, or 24-hour) and roughly when it happened.

Open the board or My Games while connected to the internet; it refreshes every few seconds while open. If moves still don’t appear, close and reopen the Game, then email us with the opponent’s player name.

The Game has no purchases yet. If Crowns are offered later, purchases are handled by Apple or Google and refunds are requested through them. See our Terms.

Read our Privacy Policy or email [email protected].